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Know Before You Go

While Flyover is meant for all ages and the experience is gently thrilling, guests with the following conditions should NOT ride:

Fear of heights or motion sickness

Heart conditions

Chronic back or neck pains

Expectant mothers

Photosensitive epilepsy or conditions aggravated by visual stimuli such as flashing lights

Accessibility

Access to Flyover in Vancouver

  • The nearest covered parkade is located at the Convention Centre East at 999 Canada Place Vancouver, V6C 3C1.
  • For direct access to Flyover, please follow the signs to the north of the parkade.
  • From the elevator, guests can access Level A for purchasing tickets and Level M for the experience.

In addition to the Convention Centre parkade, there are many other parkades in the area and metered street parking is available for a maximum time of two hours.

Please be aware that the area by the Convention Centre and cruise ship terminal can be busy throughout the day.

Accessible Parking

The Convention Centre East Parkade at 999 Canada Place Vancouver, V6C 3C1, has accessible parking spaces located close to the elevator with direct access to Flyover.

An aerial view of downtown Vancouver with the white sails of Canada Place on a pier.

Guest Access

Flyover is accessible via an elevator, including the experience, shop, and cafe, with wheelchair access to all areas.

  • Wheelchair spaces are available on the experience from the stationary platform.
  • Guests with mobility issues can be escorted to the experience by a Flyover team member.
  • Assistance animals are welcome throughout the building, but not in the ride area during the experience.
  • A low-level counter for service is available at the Flying Whale Waterfront Cafe.
  • Elevator access can be found at ground floor levels.
  • Wheelchair accessible washrooms are available on the experience entrance floor.

If you have any concerns about accessibility during your visit, please feel free to contact us.

Upon arrival at Flyover, inform one of our team members of any assistance you may need. We would like to make your time with us as comfortable as possible. Contact us via the form below or call +1.604.620.8455.

Experiencing Flyover

At its core, Flyover features an amusement ride employing chairlift-style seats that lift guests up in the air. For safety reasons, in order to board the experience, guests using wheelchairs must be able to transfer to their seat by themselves or with the assistance of a companion.

Guests who are unable to transfer from their wheelchairs may still enjoy the complete Flyover experience. We invite them to view the media of the experience from their wheelchair on a stationary platform.

In such circumstances, the guest will be accompanied by one of our team members on the platform for the duration of experience. For safety reasons, companions are unable to stay on this platform. Companions may choose to wait in a specially designated area, or to experience Flyover in a seat next to the wheelchair viewing area.

PLEASE NOTE: If a paying guest requests assistance from a companion, the companion’s ticket is provided free of charge.

Visual Walkthrough

Flyover is committed to providing an inclusive environment for our guests on the autism spectrum. Our team has undergone autism training to learn how to effectively make our space more inclusive and how to adapt our customer service to better serve all guests.

With guidance from Canucks Autism Network, we have created a visual walkthrough of the Flyover experience. This resource is meant to help prepare visitors for their visit to Flyover, from the moment they arrive to the moment they leave.

Download the walkthrough Here

Frequently Asked Questions

Yes! However, please note that Flyover features an amusement ride involving motion. Our guests who use wheelchairs may take part only if they are able to transfer from their wheelchair to their seat by themselves or with the assistance of a companion. Otherwise, you may enjoy the experience from a stationary position on the platform, accompanied by one of our team members. For safety reasons, in this situation, companions must take part in the experience or wait off the platform. We ask that guests who will be arriving in wheelchairs please contact us in advance of their visit. There is no admission fee for a companion who is accompanying a paying guest using a wheelchair. For more information, please see Guest Accessibility.

The experience requires standing for between 20 to 30 minutes as well as ascending and descending stairs. If you anticipate having difficulty standing for 30 minutes, upon arriving at the attraction, please advise one of our team members. They will accommodate you to the best of their ability by providing a folding chair at certain points and minimizing the number of stairs you will have to climb. If necessary, they will assist you in using our internal lift.

Please note that Flyover is located several hundred meters from the street. If you have difficulties walking, you might consider using the underground parking and the elevator at the north end of the parkade.

Industry guidelines advise that pregnant women should not participate in motion rides. Although Flyover is a very gentle motion ride, we follow the industry guidelines and ask expectant mothers to refrain from taking part.

Yes! Some of our most enthusiastic fans are seniors and young children. Children must be at least 102cm/40″ tall in order to experience Flyover. Our oldest guest to date was 104 years old!

Parent Swap

If a child is too small to ride, the entire group will split up into two groups. The first group will experience Flyover and the second group will stay with the child and receive a Parent Swap ticket. When the first group exits, the second group will present the Parent Swap ticket and admissions to the scanner. While the second group is on the experience, the first group will watch the child. This way, the child will be supervised at all times by a parent or guardian.

MAKE AN INQUIRY

Call an expert today at 1.855.463.4822.
A member of our team will respond within 24 hours (weekdays) and 48 hours (weekends).

 
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