Please note our Internet Booking Engine will be temporarily unavailable from 9 PM (PST) Friday, December 14 until 12 AM (PST) Saturday, December 15. We recommend completing online bookings in advance of this outage.
When you purchase your ticket online you will receive a conformation e-mail which will have a link where you can modify your booking up until 24 hours prior to your selected time. If it is within 24 hours of your selected time, please call our team at 1.855.463.4822 and they will be happy to assist you. Please note, if you miss your selected time your ticket is still valid for two days after your intended visit date and can be exchanged for the next available time.
You may arrive at the attraction 10 - 15 minutes prior to your window and gain entrance within 30 minutes of your specified window (in this case, between 1 PM and 1:15 PM). Shows commence every 15 to 20 minutes.
If you purchase Gift Tickets, they are valid for a year after purchase date. Therefore, they make the perfect gift. If you would like to purchase physical tickets, please attend one of our on-site ticketing booths between 10 AM and 9 PM. Otherwise, you may purchase tickets online and print them at home.
Your ticket is valid for up to two days after your intended travel date. Please visit one of our ticket desks onsite to receive a new time-slot.
1.855.463.4822 | CONTACT US