Frequently Asked Questions

Rides start every 15 – 20 minutes during operating hours.

When you purchase your ticket online you will receive a conformation e-mail which will have a link where you can modify your booking up until 24 hours prior to your selected time. If it is within 24 hours of your selected time, please call our team at 604.620.8455 and they will be happy to assist you. Please note, if you miss your selected time your ticket is still valid for two days after your intended visit date and can be exchanged for the next available time.

The entire experience lasts approximately 25 minutes. This includes the preshow Uplift, by Moment Factory, the pre-flight briefing in the boarding zone, and the 8 minutes you’ll spend on the Ultimate Flying Ride.

Yes! Some of our most enthusiastic fans are seniors and young children. Children must be at least 102cm/40″ tall in order to ride. Our oldest rider to date was 104 years old!

The FlyOver Canada experience is a gentle ride. Guests sit in chairlift-style seats and are elevated before a large, spherical screen. The visuals are enhanced by special effects, including wind and scents, to create the illusion of actually flying over the landscape. The experience is suitable for young children (must be 102 cm/40″ tall) and seniors alike. Although most people don’t experience any issues with the motion or the elevation – even those who, at times, experience such difficulties – a very small percentage of the public may find it uncomfortable. Therefore, if you are particularly susceptible to motion sickness or fear of heights, you may wish to consider refraining from participating.

Industry guidelines advise that pregnant women should not participate in motion rides. Although FlyOver Canada is a very gentle motion ride, we follow the industry guidelines and ask expectant mothers to refrain from taking the ride.

Yes! However, please note that FlyOver Canada features an amusement ride involving motion. Our guests who use wheelchairs may go on the Ultimate Flying Ride only if they are able to transfer from their wheelchair to the ride seat by themselves or with the assistance of a companion. Otherwise, they may enjoy the media from a stationary position on the ride platform, accompanied by one of our flight guides. For safety reasons, in this situation, companions must go on the ride or wait off the ride platform. We ask that guests who will be arriving in wheelchairs please contact us in advance of their visit. There is no admission fee for a companion who is accompanying a paying disabled guest. For more information, please see Guest Accessibility.

The experience requires standing for between 20 and 30 minutes, and ascending and descending stairs. If you anticipate having difficulty with standing for 30 minutes, upon arriving at the attraction, please advise one of our Flight Guides, and they will accommodate you to the best of their ability, by providing a folding chair at certain points and minimizing the number of stairs you will have to climb or, if necessary, they will assist you in using our internal lift.

Please note that FlyOver Canada is located several hundred meters from the street. If you have walking difficulties, you might consider using the underground parking and the elevator lift at the north end of the parkade.

You may arrive at the attraction 10 - 15 minutes prior to your window and gain entrance within 30 minutes of your specified window (in this case, between 1 PM and 1:15 PM). Shows commence every 15 to 20 minutes.

Bring your confirmation to our on-site ticketing booth, and your tickets will be printed for you.

If you purchase Gift Tickets, they are valid for a year after purchase date. Therefore, they make the perfect gift. If you would like to purchase physical tickets, please attend one of our on-site ticketing booths between 10 AM and 9 PM. Otherwise, you may purchase tickets online and print them at home.

Your ticket is valid for up to two days after your intended travel date. Please visit one of our ticket desks onsite to receive a new time-slot.

We offer discounts for groups of 15 or more people. See Group Events for more information.

Sadly, no. While we crossed the entire country to produce FlyOver Canada, it was impossible to include everything, and in a few locations the weather didn’t cooperate with our film crew. You will visit both coasts and the Canadian North, and many wonderful spots in between. Meanwhile, we are excitedly discussing lots of places to include in the next version of FlyOver Canada, and we look forward to future opportunities to showcase more of our great country.

We are delighted to hear that so many people wish the FlyOver Canada experience would last longer; however, industry research shows that a significant percentage of the population experiences discomfort on motion rides that last longer than 8 minutes or thereabouts. To date, FlyOver Canada is the longest ride of its kind that exists anywhere in the world.