If you're itching for some soft adventure and trying to quell your thirst for a big journey somewhere far away, it's time to head to the waterfront and "soar" across Canada. At FlyOver Canada, you can experience the thrill of travel without having to leave Vancouver. And with new safety protocols, great deals and an exciting new film, the time to soar is now!
Following a temporary closure in March due to the COVID-19 pandemic, the team at FlyOver Canada has diligently, thoroughly and thoughtfully reviewed all aspects of the experience. FlyOver's Safety Promise provides the foundational safety and cleanliness guidelines, and include a strong emphasis on the well-being of guests and staff.
"We have taken safety and cleanliness very seriously for both guests and team members," says General Manager Lauren Travan.
Each step of the experience, from arrival through the post-ride space which includes the lovely Flying Whale Cafe, has been impacted. Physical distancing is a priority. The team has reorganized the flow of people through spaces to ensure space and cohesion. And there have been key changes in limiting who rides with whom and when.
"We've utilized the space to keep groups separated," Travan says. "Each group gets its own pod—no one you're not visiting with will share a pod with your group."
Travan says the team has gone through extensive training to keep protocols in place. Guests will be offered everything from hand sanitizer to masks. The entire facility, in the iconic Canada Place on Vancouver's Harbourfront, will go through deep cleaning regularly. Since capacity is reduced, the team at FlyOver will fully sanitize ride seats and all touch points between guests.
At the Flying Whale Cafe, a bright new space overlooking the harbour, capacity is limited as well. Seating has been limited and stickers show people how to move through the space while respecting physical distancing protocols. Everything on the menu, including sandwiches and flatbreads, is made to order.
With local beer from Parallel 49 Brewing and BC house wines, the Flying Whale's amazing waterfront views make it a great spot to relax, enjoy some fresh air and catch up with friends in a physically-distant way.
Emerging from months of isolation is tough. But the timing is good with the exciting new FlyOver Iceland film playing in Vancouver for a limited time. Coupled with great deals and the promise of sunny days on the waterfront, summer is looking good at FlyOver Canada.
Travan recommends guests book online to avoid lines and waiting. Coming early or later in the day may also help avoid larger crowds. She says the team is excited to be finally welcoming people back to experience the thrill of FlyOver.
"We really believe in what we do here, that it can make people feel good," she says. "And with the right plan in place, we're feeling confident."