Pursuit's Safety Promise is our commitment to the safety and well-being of our guests and staff. Through this program, we will ensure that everyone feels safe at our experiences so that the power of our places can shine through. As of August 28, all guests must wear a mask while inside the attraction.

Learn More here

At Pursuit, our highest priority is the health and well-being of our guests and staff. While the health risk remains low in Vancouver, we have enhanced our cleaning protocols and are working with travel partners and health officials to closely monitor the situation. We remain committed to providing our guests with healthy and remarkable experiences.

Visit with Confidence

Safety First is our core value, and above everything, our highest priority is the health and well-being of our guests and staff. Here’s what we are doing to make our experiences safe.

  • Social distancing: Like any great host, we want you to feel comfortable, so we’ve adapted the way we operate to make sure our guests have space from each other. Here are a few examples:
    • Reduced Capacity: We have reduced our capacity per ride to ensure you and your group have proper spacing between other groups.
    • No Cash Handling: We are now only accepting credit and debt payments to reduce physical interactions between guests and staff.
    • Removed Potential Transmission Sources: We have removed plush toys and other textured items from our retail store to ensure no germs are being transferred between guests.
  • Extreme cleaning & sanitation: All guest and staff spaces have undergone deep cleaning with bleach, and will continue to be cleaned frequently throughout daily operations.
  • Encouraging Safe Practices: Hand sanitizer stations, staff travel restrictions and reminder signage are just a few of the things that we have implemented to remind guests and staff to do their part in keeping each other safe.
  • Stay informed: We are in constant communication with community and government agencies and continue to follow all recommendations as new information is available. Here are some simple things you can do to increase your own safety—as well as those around you.
    • Follow the experts: We recommend you stick with a few trust-worthy sources of information for the latest news and travel advice.
    • Monitor your health: Keep an eye out for symptoms like a dry cough, trouble breathing and an elevated body temperature. If you feel symptomatic, self-isolate and contact your local health authority.
    • Clean your hands: Frequent and thorough handwashing for at least 20 seconds. Keep from spreading germs and is also deemed a particularly important way to avoid Coronavirus (COVID-19). If there is no handwashing and soap available, use hand sanitizer.
    • Avoid touching your face: Avoid touching your eyes, mouth and nose, and clean your hands immediately after. That’s an easy way to keep germs from getting in to your system.
    • Cough smartly and gently: Common sense coughing etiquette can really help here as well—cough into your elbow.
    • Prioritize your wellness: Drink lots of water, get plenty of sleep, eat healthy and try to spend time outside—these are good rules for now and always when you’re travelling.
Book with Confidence

Concerned about traveling? We understand, and have implemented a special policy that allows you to cancel up to 3 days before your visit for a full refund.

Whether you’ve already booked or are planning a trip now, let us take away your worry with an extra-flexible temporary cancellation option. As long as you cancel at least 3 days before your visit, we’ll provide you with a full refund.

To learn more, please reach out to our team and we’ll make sure you have all of the information you need.

Call us today at 1.855.463.4822.
A member of our team will respond within 24 hours (weekdays) and 48 hours (weekends).

back to top