Frequently Asked Questions
- What are the ride times?
- How long does the FlyOver Canada experience last?
- I am bringing my 80-year-old grandmother and my 4-year-old daughter. Is FlyOver Canada appropriate for all ages?
- I am afraid of heights and suffer from motion sickness. Should I ride FlyOver Canada?
- I am pregnant. May I ride?
- My friend uses a wheelchair to get around. Can you accommodate her?
- I have difficulty standing for long periods or climbing stairs. Will I be okay?
- I have a FastLane ticket for the window between 1:00 PM and 1:30PM. What does this mean?
- I have a confirmation number, but I'm having trouble printing my tickets. What should I do?
- I want to give some tickets as gifts. Do you sell gift certificates?
- I have a FastLane ticket, but I didn’t visit on the specified day. What can I do?
- I want to bring a group from work. May I have a discount?
- Will I see all of Canada on the Ultimate Flying Ride?
- I didn't want the flight ride to end! Why doesn’t it last longer?
1. What are the ride times?
Rides start every 15 – 20 minutes during operating hours.
2. How long does the FlyOver Canada experience last?
The entire experience lasts approximately 25 minutes. This includes the preshow Uplift , by Moment Factory, the pre-flight briefing in the boarding zone, and the 8 minutes you’ll spend on the Ultimate Flying Ride.
3. I am bringing my 80-year-old grandmother and my 4-year-old daughter. Is FlyOver Canada appropriate for all ages?
Yes! Some of our most enthusiastic fans are seniors and young children. Children must be at least 102cm/40″ tall in order to ride. Our oldest rider to date was 104 years old!
4. I am afraid of heights and suffer from motion sickness. Should I ride FlyOver Canada?
The FlyOver Canada experience is a gentle ride. Guests sit in chairlift-style seats and are elevated before a large, spherical screen. The visuals are enhanced by special effects, including wind and scents, to create the illusion of actually flying over the landscape. The experience is suitable for young children (must be 102 cm/40″ tall) and seniors alike. Although most people don’t experience any issues with the motion or the elevation – even those who, at times, experience such difficulties – a very small percentage of the public may find it uncomfortable. Therefore, if you are particularly susceptible to motion sickness or fear of heights, you may wish to consider refraining from participating.
5. I am pregnant. May I ride?
Industry guidelines advise that pregnant women should not participate in motion rides. Although FlyOver Canada is a very gentle motion ride, we follow the industry guidelines and ask expectant mothers to refrain from taking the ride.
6. My friend uses a wheelchair to get around. Can you accommodate her?
Yes! However, please note that FlyOver Canada features an amusement ride involving motion. Our guests who use wheelchairs may go on the Ultimate Flying Ride only if they are able to transfer from their wheelchair to the ride seat by themselves or with the assistance of a companion. Otherwise, they may enjoy the media from a stationary position on the ride platform, accompanied by one of our flight guides. For safety reasons, in this situation, companions must go on the ride or wait off the ride platform. We ask that guests who will be arriving in wheelchairs please contact us in advance of their visit. There is no admission fee for a companion who is accompanying a paying disabled guest. For more information, please see Guest Accessibility.
7. I have difficulty standing for long periods or climbing stairs. Will I be okay?
The experience requires standing for between 20 and 30 minutes, and ascending and descending stairs. If you anticipate having difficulty with standing for 30 minutes, upon arriving at the attraction, please advise one of our Flight Guides, and they will accommodate you to the best of their ability, by providing a folding chair at certain points and minimizing the number of stairs you will have to climb or, if necessary, they will assist you in using our internal lift. Please note that FlyOver Canada is located several hundred meters from the street. If you have walking difficulties, you might consider using the underground parking and the elevator lift at the north end of the parkade.
8. I have a FastLane ticket for the window between 1:00 PM and 1:30PM. What does this mean?
You may arrive at the attraction at any time during the specified half-hour window (in this case, between 1 PM and 1:30 PM), and you’ll gain entry to the attraction as soon as the next FastLane spot becomes available. Shows commence every 15 to 20 minutes.
9. I have a confirmation number, but I'm having trouble printing my tickets. What should I do?
Bring your confirmation to our on-site ticketing booth, and your tickets will be printed for you.
10. I want to give some tickets as gifts. Do you sell gift certificates?
If you purchase General Admission tickets, they are valid on any date and at any time. Therefore, they make the perfect gift. If you would like to purchase special, four-colour tickets, please attend one of our on-site ticketing booths between 10 AM and 9 PM. Otherwise, you may purchase tickets online and print them at home.
11. I have a FastLane ticket, but I didn’t visit on the specified day. What can I do?
Your ticket is still valid, as a General Admission ticket. It is valid on any date and at any time.
12. I want to bring a group from work. May I have a discount?
We offer discounts for groups of 15 or more people. Please click here for more information.
13. Will I see all of Canada on the Ultimate Flying Ride?
Sadly, no. While we crossed the entire country to produce FlyOver Canada, it was impossible to include everything, and in a few locations the weather didn’t cooperate with our film crew. You will visit both coasts and the Canadian North, and many wonderful spots in between. Meanwhile, we are excitedly discussing lots of places to include in the next version of FlyOver Canada, and we look forward to future opportunities to showcase more of our great country.
14. I didn't want the flight ride to end! Why doesn’t it last longer?
We are delighted to hear that so many people wish the FlyOver Canada experience would last longer; however, industry research shows that a significant percentage of the population experiences discomfort on motion rides that last longer than 8 minutes or thereabouts. To date, FlyOver Canada is the longest ride of its kind that exists anywhere in the world.