FlyOver Canada by Pursuit, and all operating divisions, respects your right to privacy and values our relationship with you, the individual. We recognize and appreciate that you may have provided, and over time may continue to provide us with personal information such as your name, date of birth and contact information, information relating to sales or inquiries, financial details and demographics; or indicated interest in specific travel and tourism related products. In securing this data, Pursuit respects and makes every effort to uphold your need for confidentiality. This ‘Privacy Statement’ is intended to provide clarification of how, why and what type of personal information Pursuit collects in the course our day-to-day operations.
We may ask for and use your personal information for the following reasons:
Pursuit is privileged to have been delivering exceptional travel-related services for over a century. To make this possible, there are a number of ways we gather personal information; for which the purpose, circumstances, retention and safekeeping are determined in advance. Personal information shall be retained as long as necessary to provide the services requested and fulfill all administrative requirements resulting from your request.
Your name, email address or any other information you may have shared, or choose to share with us in the future, will never be sold, traded, rented, given away or used for any other purpose than to provide you with the information or services you have requested or as required by applicable law.
Pursuit may have occasion to use and disclose (including outside of Canada when reasonably necessary) your personal information for the following purposes:
Your Choices
If you prefer that we do not use your personal information to alert you to special travel and tourism-related activities or marketing campaigns to increase the awareness of Pursuit and its product offerings, you may request that we remove you from all such contact lists. You may automatically ‘Unsubscribe’ to email broadcasts at any time by clicking the "Manage Subscription" or "Unsubscribe" links found at the bottom of all Pursuit email broadcasts. Follow the instructions provided to unsubscribe and be removed from our list(s). Alternatively, you may send an email to [email protected] with the word ‘REMOVE’ in the subject line. Your request will be processed upon receipt.
If you wish to opt-out of or provide us with updated information for other Pursuit communications, not related to the email campaign, you may choose to contact us directly through any of our divisions or email [email protected]. You may also reach us by mail at Privacy Officer, FlyOver Canada by Pursuit, 201 – 999 Canada Place, Vancouver, BC V6C 3E1, Canada. Please be advised that although the withdrawal of your consent will be respected and processed immediately, it is possible you may receive promotional material that had already been scheduled prior to receipt of your withdrawal.
It is understood that if you do not notify Pursuit, we will consider you to have consented to our continued use and disclosure of your information as outlined within this Policy Statement. At all times, it is your choice whether or not you provide us with your personal information.
Access to Further Information
Pursuit is committed to protecting information under our control and has designated a Privacy Officer who ensures our compliance with regard to the federal Personal Information Protection and Electronic Documents Act (PIPEDA) and British Columbia’s Personal Information Protection Act (PIPA).
To inquire about Pursuit’s privacy practices, provide feedback or comments or inquiry about access to your personal information, contact us.
Pursuit reserves the right to update or modify this Privacy Statement at any time. Pursuit and all of their affiliated operations assume no liability for interpretation, alteration or misuse of information transmitted over the Internet. While every effort to provide clarification and further explanation of this Privacy Statement shall be made, Pursuit assume no liability for individual interpretation of this Statement.
Here at Pursuit we want the online visitor and customers to feel secure and confident that when they share with us their personal information we will act in a professional and accountable manner. Throughout our website we may gather personal information in order to fill the needs of the visitor and customer. In many cases, it is to further communications, fulfill a request, or to complete a transaction. Here is a list of the technology, policies, and procedures Pursuit has in place to protect this personal information.
We receive and store any information you enter on our website. You can choose not to provide certain information, but then you might not be able to take advantage of many of our features. This information may include your full name, home address, home phone number, email address, etc. We use the information that you provide for such purposes as responding to your requests, customizing future features for you, improving our website, and communicating with you.
All information collected is solely for use by Pursuit. We will not share this information with any of our partners, suppliers, or agents unless required to satisfy the request or transaction. Also, we will not disclose email address lists for the purpose of unsolicited emails. If you choose to be a part of the Pursuit email subscription, you can at anytime select to unsubscribe to the service.
Password Protection - All Pursuit web applications that deal with your personal information require a username and password to gain access. You should not divulge this username and password to anyone. You should also log off of your computer or close your browser to prevent unauthorized access to your personal information. To further secure your password, Pursuit internal agents will not know your password, but only have the ability to change it back to the default when required.
Secure Infrastructure - Our Internet infrastructure is built upon industry standard applications and databases. We have also deployed a firewall solution to further protect our website from unauthorized external access.
Secure Socket Layer (SSL) Site and Digital Certificates - When sending personal information, Pursuit employs the latest in Internet encryption. We use the 128-bit strong encryption method to protect this information while it is being transmitted to Pursuit. We have also deployed a Digital Certificate from VeriSign/CIBC that ensures the visitor or customer that they are connecting to Pursuit and not someone acting falsely as Pursuit. You may need to update your browser to accommodate this version of encryption.
Other Web Sites – Pursuit’s web site includes links to other third party sites that are not governed by this privacy statement. Pursuit’s privacy policy will not apply once you leave Pursuit’s web site. Pursuit shall not be responsible for the privacy practices of other third party web sites. We therefore suggest that you examine the privacy policies or statements of those sites to better acquaint yourself with their information collection, use and disclosure practices.